We are taking AI agents to Flex Living at the Living Summit 2026.

At Imascono, the technology company that accompanies companies into the future, we participated on November 5th in the Living Summit 2026. It is the great meeting of Flex Living in Spain, organized by COWORD. The event took place at Universitas, Distrito Telefónica (Madrid), with Telefónica as the host company.

The Living Summit brings together promoters, investors, operators, architects and public administrations. Together, they analyze the present and future of new residential models: co-living, cohousing, senior living and student residences. The 2026 edition featured Portugal as a guest country.

At Imascono, we are joining as Gold Sponsor in a sector that is rapidly advancing. Technology has a lot to contribute to our daily lives.

Héctor Paz, co-founder of Imascono, presented the talk «Spaces that talk to you: AI for hotels, buildings, and flex living». Cocó, the avatar of Imascono, opened the talk. The audience was able to talk with her on their mobile devices throughout the entire talk.

Héctor explained how our way of using technology has changed. Yesterday we clicked on menus and forms. Today we ask for what we need with our words. Tomorrow we will delegate to agents who understand the goal, decide the steps, and execute them. People are moving from doing to supervising.

To put it into practice, at Imascono we work with two pieces. The AI agents They are the face: they talk to guests and residents through any channel. The agent platform is the engine: it does the work within the company's systems.

A solution for every actor in the sector

The operators of Flex Living share four major challenges: occupancy, experience, scalability, and regulation. In the talk we present a solution for each profile:

• Concierge Agent, For hotels: a 24/7 open reception in any language, via WhatsApp, website, voice call and in the lobby.
• Hotel Autónomo, For the hotel management: assigns cleaning and maintenance tasks, responds to reviews in the hotel’s voice and suggests prices based on demand.
• Resident Agent, For tenants: incidents with a photo via WhatsApp, reservations for common areas, packages and visits.
• Self-contained building, For administrators: prioritize incidents, anticipate breakdowns with sensors, and keep billing and contracts up to date.
• The Resident Cycle, For co-living and student residences: accompany the resident from the moment they discover the space until they renew their contract. More occupancy and fewer empty days.
• Senior Agent, For senior living: a voice-activated company for senior residents, with wellness alerts to the team and the family.
• Asset Analysis, For developers and investors: study location, demand, and profitability to decide what to build before building it.

Vientos, our agency platform

All these solutions work on Vientos, the agent platform from Imascono. We create each agent individually for each client. The agent lives within Vientos and works with the company’s management programs, its sensors, and its channels, such as email or WhatsApp.

Thus, the company can ask in natural language and get a response. For example: «What issues are open in the North building?» Vientos responds, proposes to alert the technician and he does so as soon as you give the okay. Every repetitive task that the company undertakes is handled by Vientos. Process automation It gives the team more time to focus on the people.

A live AI diagnosis

We closed the talk with a question for the audience: Where are you in your company’s journey with AI? Attendees responded from their mobile devices and discovered their current level of maturity.

Raúl Matarranz, an architect at Telefónica, put himself to the test on stage. He saw his level in real time and which processes of his team were best suited to be automated first. This is the same starting point as ours. AI consulting: understand how each company works today.

In the El Patio Inmobiliario podcast

We also participated in the recording of the El Patio Inmobiliario podcast, in the Ágora space of the congress. We talked about how to take the first step with AI agents and our 15 years of experience. We also shared the opportunities of AI and automation for companies in the Living sector. And we presented Vientos.

We accompany you into the future, step by step

Thanks to COWORD for having us at this edition and to Telefónica for opening their doors to us.

At Imascono we have 15 years of experience, with more than 700 projects and 115 million users in 120 countries. We accompany each company with our methodWe study the challenge, design the solution and support its implementation. If you manage a hotel, a building, a coliving or a residence, discover how our solutions can help you. AI Agents.