Personal shopper
Personalised service, on every channel at once.
We deploy virtual agents on the website, in the app and on interactive in-store totems. The agent serves customers in a personalised way in their language, understands what they're after even when they can't name it, recommends products, resolves the doubt holding back the purchase and accompanies them to the cart, with no time restrictions and no queues. Perfect for brands that want to offer a personalised shopping assistant at multiple points of sale at the same time.
What the service includes.
Knows the whole catalogue
Integrated with the catalogue, stock and prices in real time. It recommends what's there, not what used to be: it never promises a size that's out of stock or a store that doesn't have it.
Brand agent
Full customisation of look, content, sources and personality, managed from a single platform. It's not a bot with a logo stuck on: it talks the way the brand talks.
From conversation to cart
Customers ask, hesitate, compare and buy without leaving the conversation. Service stops being a support cost and becomes a sales channel.
New campaign, same day
Sales, new collection, Black Friday: the look, the pitch and the information sources update instantly from the platform. No store refit and no retraining anyone.
Multilingual and multi-platform
Conversations in different languages, with simultaneous voice and text translation. The same AI agent accessible from mobile, web and physical totem, from the browser and with no downloads.
Intent data
Not just what was bought: what was asked, what was searched for and didn't exist, where the conversation dropped off. The data no till has ever provided.
We don't just build products, we build technology.
We have a team of technologists and engineers who imagine and create new code, frameworks and tools that bring our experiences to life: Artificial Intelligence, web development, 3D art, cybersecurity, Business Intelligence and Big Data.
Shall we talk about your challenge?
Let's talk about your project →Tell us your challenge and we'll propose the most efficient solution.