Skip to content

Home · Retail & Leisure · Retail management platform

Retail management platform

We unify your entire retail operation —app, web, screens and virtual space— into a single ecosystem that turns every interaction into actionable data.

9,5%
annual revenue growth in brands with effective omnichannel, versus 3.4% in those without it
80%
of people switch providers because of difficult processes or inadequate digital solutions (Accenture)
18%
less cart abandonment when channels are unified on a single platform
Family interacting with an AI-recreated historical character on a museum totem
Value proposition

Your entire retail operation, from one place.

We build digital platforms that connect the app, the website, in-store screens, photocalls and the virtual space into a single ecosystem, so the brand manages the whole customer journey from one point. Customers switch channels without losing the thread of their experience, and every interaction, physical or digital, becomes actionable data to optimise the team's time and resources.

FEATURES

What the service includes.

01

A single ecosystem

App, website, in-store screens, photocalls, totems and virtual space managed from one platform, saving time and resources compared with coordinating separate providers and dashboards.

02

Integration with what already works

We connect to the e-commerce, CRM, POS and ERP the brand already uses, so existing systems talk to each other without needing to be replaced.

03

A seamless experience on every channel

What customers explored in the shop window is available in the app, and what they asked the agent is also known to the store team: the customer journey stays coherent at every touchpoint.

04

Campaigns rolled out on every channel at once

Sales, a new collection or one-off campaigns are published once from the management panel and updated simultaneously on every channel, with no external intervention.

05

The point of sale, with the same visibility as the online channel

Journeys, service and interactions in the physical store are logged with the same level of detail as in the digital environment, closing one of the sector's main information gaps.

06

Data connected to operations

Information on which channel originated the sale, what was looked at and where the drop-off happened is available in real time, connected to the business operation.

IMASCONO TECH

We don't just build products, we build technology.

We have a team of technologists and engineers who imagine and create new code, frameworks and tools that bring our experiences to life: Artificial Intelligence, web development, 3D art, cybersecurity, Business Intelligence and Big Data.

Shall we talk about your challenge?

Let's talk about your project
Let's talk Facing a similar challenge?

Tell us your challenge and we'll propose the most efficient solution.